Welcome to Christmas Designers Store! These Terms and Conditions govern your use of our website and purchases from our store. By accessing our site and making purchases, you agree to these terms. Please read them carefully.
1. Acceptance of Terms
By accessing and using christmas-designer.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please do not use our website or services.
2. User Responsibilities and Obligations
Account Information
When creating an account or making purchases, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Notify us immediately of any unauthorized use of your account
Prohibited Activities
You agree not to:
- Use our website for any illegal purpose
- Attempt to gain unauthorized access to any part of our website
- Interfere with the proper working of our website
- Use any automated means to access our site without permission
- Submit false or misleading information
3. Products and Services Description
Product Availability
We specialize in high-quality Christmas decorations including:
- Angel Tree Toppers
- Christmas Advent Calendars
- Christmas Bathroom Decor
- Christmas Bushes, Stems & Picks
- Christmas Decorations and Figurines
- Christmas Floral Arrangements
- Christmas Lights and Snow Globes
- Christmas Stockings and Holders
Important Note: We strive to display our products as accurately as possible. However, actual colors may vary slightly due to monitor settings. Product dimensions are approximate.
Seasonal Products
Due to the seasonal nature of our products:
- Christmas Advent Calendars cannot be returned after December 1st or if opened
- Personalized Christmas Stockings are final sale once customization is completed
- Christmas Floral Arrangements are non-returnable due to their perishable nature
4. Order and Payment Terms
Order Processing
Orders are typically processed within:
- 1-2 business days during regular periods
- Up to 3 business days during peak season (November-December)
Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
Shipping Information
We offer two shipping options:
- Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
- Free Shipping: Available on orders of $50+ via EMS, delivered in 15-25 business days after shipment
Shipping Restrictions: We ship worldwide but cannot deliver to some Asian countries and remote areas. Shipping times are estimates and may vary during holiday periods.
5. Returns and Exchanges
Return Timeframe
We accept returns and exchanges within 15 days of receipt of items. To be eligible:
- Items must be unused and in original condition
- Original packaging with all tags and accessories must be included
Non-Returnable Items
The following cannot be returned or exchanged:
- Opened Christmas Advent Calendars or those returned after December 1st
- Personalized or monogrammed Christmas Stockings
- Christmas Floral Arrangements
- Opened Christmas Lights
- Christmas Snow Globes with damaged original packaging
Return Process
To initiate a return:
- Contact us at [email protected] within 15 days
- Wait for approval and Return Authorization Number
- Package item securely in original packaging
- Ship to: Christmas Designers Store, 4617 East 3rd Street, Panama City, US 32404
- Include Return Authorization Number and order confirmation
Refunds
Refunds are processed within 5-7 business days after we receive and inspect returned items:
- Credit/Debit Cards: 5-7 business days after processing
- PayPal: 3-5 business days after processing
Original shipping fees are non-refundable unless the return is due to our error.
6. Intellectual Property
Copyright
All content on this website, including but not limited to:
- Text, graphics, logos, and images
- Product descriptions and designs
- Website layout and functionality
are the property of Christmas Designers Store and are protected by international copyright laws.
Trademarks
“Christmas Designers Store” and our logo are trademarks of our company. You may not use these marks without our prior written permission.
Limited License
We grant you a limited, non-exclusive, non-transferable license to access and make personal use of our website. This license does not include:
- Any resale or commercial use of our site or contents
- Collection and use of any product listings or descriptions
- Derivative use of our website or contents
- Downloading or copying account information for the benefit of another merchant
7. Limitation of Liability
Christmas Designers Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:
- Your use or inability to use our services
- Any unauthorized access to or use of our servers
- Any interruption or cessation of transmission to or from our service
- Any bugs, viruses, or similar that may be transmitted through our service
- Any errors or omissions in any content
- Any loss or damage incurred as a result of the use of any content posted or shared through the service
Maximum Liability: In no event shall our total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing or using our website or purchasing products from our store.
8. Privacy and Data Protection
We are committed to protecting your privacy. Our Privacy Policy, which is incorporated into these Terms, explains how we collect, use, and protect your personal information.
Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information
- Shipping and billing addresses
- Payment information
- Order history and preferences
9. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from these Terms or your use of our website shall be resolved in the courts located in Panama City, Florida.
10. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on our website. Your continued use of our website after such changes constitutes your acceptance of the new Terms.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Address: Christmas Designers Store, 4617 East 3rd Street, Panama City, US 32404
